In 2015, Kindred Hospital Kansas City chose Schedule360® to manage Employee Shift Scheduling for its two campuses, Kindred South and Kindred Northland. In 2016 they opted to continue use of the system and expand its use to maximize employee availability to fill open shifts between both campuses. Alex Gill, CEO for Kindred Kansas City comments, “We previously used a self-scheduling system, but were frustrated with the lack of insight the system provided us to manage open shifts. Additionally, the ease-of-use of our previous system for our employees was not optimal. We received very positive feedback from Kindred St. Louis for their adoption of Schedule360® and decided to move forward the system at our facilities in 2015.”
Enterprise Reporting for Labor Management:
Munah Tardey, Scheduling Coordinator for Kindred Hospital explains, ” The reporting features for Schedule360® are very straightforward and allow an easier process for our Managers to fill shifts prior to the start of each scheduling period. Additionally, the ability to manage last-minute openings for both matching available employees or floating staff from to/from our sister facility is extremely useful. When we have last-minute call-outs, our Supervisors can ®easily document the incident and then dispatch a message to all available staff to self-schedule into the opening. Schedule360® provides us real-time information on all incidents in a summarized format which is very helpful for managing employee behavior. Previously, we were not able to track our incidents in an efficient manner. As we use a number of Agencies for supplemental labor, the Agency Tracker tab within Schedule360®, allows us to not only fill these shifts with qualified staff, but also tracks all scheduled hours, allowing a clearer picture on our agency spend.
Ongoing Customer Support and Customized Feature Services
Ms. Tardey explains further, “The training we received and continue to receive for managing Schedule360® is very good. Whenever I have a question or an issue, I simply e-mail my Account Rep and the issue is resolved or answered, usually within the hour. The Schedule360® Team provides ongoing training via web calls and lets us know when new features have been developed that may be helpful to our facilities. All of these features are made available to us, at no additional charge. This is something that I have never before experienced with other vendors.”
Schedule360® is a highly scalable solution designed to automate the labor management processes of scheduling and staffing. Schedule360® harnesses the power of the web through a “rules-based” system to provide the ultimate in schedule automation while ensuring the correct clinical mix for every shift and every unit within a facility. Schedule360® can be accessed from any internet connection by all users allowing full optimization of all FTE and PRN employees. Self-scheduling, Staggered Group Rotations, Set-Scheduling, and Dispatching Open needs, paired with comprehensive, proactive real-time reports are but just a few features offered.
About Kindred Hospital Kansas City
Kindred Hospital Kansas City provides Critical Care, Pulmonary Care, Complex Wound Care, and Rehabilitation Services to Metro Kansas City patients via two locations; Kindred Hospital Kansas City (South) and Kindred Hospital Northland. Kindred Healthcare is the nation’s largest provider of post-acute care, in settings that range from transitional care hospitals to home health services.
About Schedule360® The Schedule360® system was created to harness the power of web-based applications to solve the age-old dilemma of taming the chaos of labor-management and staffing/scheduling. We are a nimble, customer-centric organization that does not subscribe to a “one-size-fits-all” approach to application development. Our applications achieve real-world results and are built to provide both immediate and long-term ROI. The Schedule360® suite of labor management applications currently serves a diverse group of customers within the healthcare delivery sector. Regardless of the size of your organization, we have the application, but more importantly, the expertise to design a solution to fit your labor-management needs.
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